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The PLA slip-on shoe is 100% natural and handmade from a single jute braid wrapped over a cotton lining. Its sole consists of two layers: one textile and the other natural crepe. This combination provides a very comfortable step.
The Bonanova model is low-cut and may appear slightly large for narrow feet. For example, if your foot is narrow and falls between two sizes, choose the smaller size. If you have a wider foot, it will fit perfectly and, with use, will adapt to your foot's shape.
The shoes are handmade from jute fibers by artisans in Bangladesh.
Women’s EU Size |
In-sole Length |
36 |
23.0 cm |
37 |
23.6 cm |
38 |
24.3 cm |
39 |
25.0 cm |
40 |
25.6 cm |
41 |
26.3 cm |
42 |
27.0 cm |
We do not offer exchanges or refunds for change of mind or incorrect size, so we recommend coming in store (Albert Park) to try shoes on. If you have any doubts or queries, please call (03) 9696 6622 or email info@scarletjones.com.au for more information.
In Store
We purchase each of our collections in limited numbers, so we do not accept returns or exchanges in-store or online based on change of mind.
If a piece is deemed faulty, we will repair it if appropriate to do so, replace it if possible, issue a credit note, or issue a refund in keeping with Australian consumer law.
Purchases of Metta Melbourne can be returned for a credit or exchange, provided they are returned unworn, still tagged, and within 7 days. A credit or exchange will be granted if terms are agreed to, less administrative costs. Credit must be used within 6 months of receipt.
Online
Due to the nature of the dyeing process, Metta colours will vary between dye lots. This is not deemed as a fault. If you wish to match two Metta pieces together we recommend coming in store.
What items are returnable?
What items are non-returnable?
Are there any charges for returns?
How do I complete a return?
Domestic Orders
You'll receive an email notification once your order has been sent, including a tracking number. Please check your spam folder if you do not receive an email immediately after placing an order with us.
International Orders
Once your order leaves us, we cannot be held responsible for any delays, misplaced or stolen packages. We highly recommend using a secure delivery address and keeping up with the movement of your package during transit.
To our dear USA customers
From 29 August 2025, the US government will introduce new tariffs on all imported goods, regardless of value. The tariff cost will depend on where the item was made. Since Scarlet Jones works with designers from around the world, this may vary. You’ll find the country of origin listed on each product page in our online store.
In addition, there may be extra administrative costs. Based on our current logistics model, we expect:
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A DHL handling fee of USD 17 per shipment or 2% of fiscal charges (this has been officially confirmed by DHL).
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A possible US government processing fee, which we currently estimate to be around USD 10 per order — however, this amount has not yet been officially confirmed.
These charges (tariff + DHL fee + any US government fee) will be collected by DHL before your order is released by US Customs.
If you choose not to pay these charges, your order will return to us in Australia. In that case, we’ll process a refund less shipping and related costs.
We know this is a change, and we’re here to help you navigate it
If you have any questions, please write to us at info@scarletjones.com.au.
Thank you for your trust and patience as we adapt together.